Global listening
Description User research to identify their readiness and wiliness to adopt the new “Global listening” digital solution from Cambridge assessment.
Role(s) Played Conduct Interview with users and help to draft the questionnaire survey sent out to customer. Activities porformed Identify user journey maps and create personas. Presenting the findings to stake holder.
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Employer information
Workplace Location Cambridge University Press & Assessment
Service & division Global Listening Changing the way you receive recorded material for some listening exams. You download audio files using our new service, Global Listening, instead of using CDs. You access Global Listening Team structure Design and research team.
